Required Postings
WELCOME TO THE BISD REQUIRED POSTINGS PAGE
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PUBLIC INFORMATION REQUESTS
The Bells ISD Board of Trustee's policies, GBAA (LEGAL) and GBAA (LOCAL) address the District's policies with regard to responding to public information requests. If you have a request, please complete the BISD Public Information Request Form. Send all requests for public information in email or writing to:
Shantell Kyle, Administrative Assistant to the Superintendent
shantell.kyle@bellsisd.net
1550 Ole Ambrose Rd.
Bells, TX 75414
If emailing, please use the words "public information request" in the subject line.
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Accountability Ratings
School ratings are one of many ways to measure academic performance and to see how well your child’s school is serving students. Schools use their ratings and data to improve the learning experience for Texas students. You can find Bells ISD district and campus ratings at Tx Schools.
2024-2025 Texas Performance Reporting System (TAPR) (TEA Website)
2025 School Report Cards (TEA Website)
These are the most recent State Report Cards published.
2025 Federal Report Cards (TEA Website)
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Overview
Parents and community members wishing to contact the School Board regarding a specific school, teacher or child, are encouraged to begin at the level closest to the concern. The Board requests students and parents discuss their concerns and complaints through informal conferences with the appropriate teacher, principal or other campus administrators. Concerns should be expressed as soon as possible to allow early resolution at the lowest possible administrative level. Please keep in mind that any applicable timelines for filing a grievance are not affected by an attempt at informal resolution. Complaints that are not timely filed will be dismissed as untimely.
Bells ISD has adopted grievance processes for the purpose of resolving employee, student/parent, and public concerns as expediently and efficiently as possible. Student/parent complaints are processed through Board Policy FNG (Legal), (Local); employee complaints are processed through Board Policy DGBA (Legal), (Local); and complaints by members of the public are processed through Board Policy GF (Legal), (Local). Grievances are administrative proceedings and are not trial proceedings. The rules of evidence used in trial proceedings are not applicable to grievance hearings.
If an informal resolution is unsuccessful or not appropriate in a particular circumstance, the process outlined below should be used to file a grievance in BISD. Please note that BISD has assigned a Grievance Coordinator to help facilitate the grievance process. If you have any questions, please contact the Grievance Coordinator at heather.bortz@bellsisd.net.
Grievance Steps
Please note that the steps outlined below are an overview of the process only. Please review the applicable policy for the full details of the grievance process.
Step 1: Determine which BISD grievance policy is applicable to your complaint, make sure your complaint is appropriately addressed by that policy and that you are familiar with all requirements of that policy:
- If you are an employee complaining about an employment matter, Board Policy DGBA (Local) applies.
- If you are a Bells ISD student or a parent/guardian of a Bells ISD student complaining about a student matter, Board Policy FNG (Local) applies.
- If you are a member of the community (or otherwise do not fit into either of the above two categories) with a complaint related to Bells ISD, Board Policy GF (Local) applies.
Step 2: Print and completely fill out the following forms:
If you are unable to print out a form, you may request a paper copy of the form by visiting the Bells ISD Administration Building.
Step 3: Submit the Grievance/Complaint form to the Grievance Coordinator within 10 District business days of the date of the incident forming the basis for the complaint as follows:
- Submit the form in person to the Bells ISD Administrative Building, 1550 Ole Ambrose Rd., Bells, TX 75414;
- Mail the form to Grievances, Bells ISD Administrative Building, 1550 Ole Ambrose Rd., Bells, TX 75414.
Step 4: The first level of administration closest to the complaint will contact you to discuss the grievance and schedule a Level One hearing. At this hearing, you will have the opportunity to fully explain your concerns and submit to the Level One hearing officer any documents you think should be considered in making a determination. Please note that the individual bringing forth the grievance is responsible for providing sufficient information to support the allegations being made. The Level One hearing officer will submit a written response to the concerns within seven (7) District business days of the Level One hearing.
Step 5: If you are not satisfied with the Level One hearing officer’s decision, you may file a Level Two appeal within seven (7) District business days of the date you received the written response:
You may submit the Grievance/Complaint Form in any of the same manners outlined at Level One above.
Step 6: The Grievance Coordinator will contact you to discuss your appeal and schedule a Level Two hearing. At this hearing, you may fully explain your concerns to the Level Two hearing officer; however, please note that you may not make any new complaints or enter any new information that was not submitted at Level One. The Level Two hearing officer will submit a written response to your concerns within seven (7) District business days of the hearing.
Step 7: If you are not satisfied with the Level Two hearing officer’s decision, you may file a Level Three appeal within seven (7) District business days of the date you received the Level Two written response:
You may submit the Grievance/Complaint Form in any of the same manners outlined at Level One above.
Step 8: Optional Informal Mediation Meeting
Prior to scheduling the Level Three hearing, you will be given the opportunity to engage in an informal mediation meeting with the Superintendent’s designee. The informal mediation meeting is voluntary and provides the parties an opportunity to attempt a final resolution prior to the Level Three hearing. Within five (5) District business days of submitting the Grievance/Complaint Form, the Grievant shall notify the Grievance Coordinator if interested in participating in an informal mediation meeting.
The informal mediation conference will be scheduled within ten (10) District business days of the Grievant expressing interest in participating in an informal discussion. Within five (5) District business days of the meeting, the Superintendent’s designee will send follow-up correspondence to the Grievant. If the Grievant is satisfied with the outcome of the informal mediation meeting, the grievance will be closed. If the Grievant is not satisfied with the outcome of the informal mediation meeting, the Level Three hearing will be forwarded to the Office of General Counsel for scheduling.
Step 9: The Office of the General Counsel will notify the Grievant of the date when the Level Three appeal will be heard by the Board of Trustees. Level Three hearings are scheduled when a quorum of the Board is available to hear the complaint. Typically, a called board meeting will occur prior to the next regularly scheduled Board meeting. However, the complaint may be heard at a later date depending on timing and other matters before the Board. The procedures for the Level Three hearing will be provided to the Grievant and responding Administrator prior to the hearing. Once the Board has made a determination at the Level Three hearing, the BISD grievance process is concluded.
If you have questions about the BISD grievance process, please contact the Grievance Coordinator at heather.bortz@bellsisd.net.
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The following information is provided in response to 34 C.F.R. Part 106.8 of the 2020 Title IX Regulations, mandating notice of a nondiscrimination policy and adoption and publication of grievance procedures that provide for the prompt and equitable resolution of student and employee complaints. In accordance with Title IX, the district does not, and is required not to, discriminate on the basis of sex in its educational programs or activities. The requirement not to discriminate extends to employment. As a school district serving students in kindergarten through grade 12, the district is not subject to provisions in Title IX Regulations (Subpart C) prohibiting discrimination on the basis of sex in admissions and recruitment. However, the district does not discriminate on the basis of sex in admissions or transfer requests.
The district has designated and authorized the following employee as the Title IX Coordinator to address concerns or inquiries regarding discrimination on the basis of sex, including sexual harassment, sexual assault, dating violence, domestic violence, stalking, and gender-based harassment:
- Title IX Coordinator: Dr. Heather Bortz
- Physical Address: 1550 Ole Ambrose Rd., Bells, TX 75414
- Email Address: heather.bortz@bellsisd.net
- Telephone Number: 903-965-3600
Any individual may report sex discrimination, including sexual harassment, at any time, including during non-business hours, by mail, phone, or email.
During district business hours, reports may also be made in person.
To view an electronic copy of the District’s Title IX policies, FFH(LEGAL) and (LOCAL) and DIA(LEGAL) and (LOCAL), please go to: FFH Legal.
To obtain a copy of the District’s Title IX policies, including the grievance process that complies with 34 C.F.R. § 106.45(b) of the 2020 Title IX Regulations, please contact : Dr. Heather Bortz (heather.bortz@bellsisd.net )
Upon receiving an allegation of sex-based harassment, the Title IX Coordinator will promptly respond in accordance with board policies FFH and DIA.
Inquiries about the application of Title IX may be referred to the district’s Title IX Coordinator, to the Assistant Secretary for Civil Rights of the Department of Education, or both.